Mozy Pro Review: A Close Look at Mozy Pro for Business Use

Mozy Pro is the online backup solution offered by Mozy that is designed for the needs of small and medium businesses. This Mozy Pro review evaluates the features of the service, its advantages, and the areas where it can do better.

Features of Mozy Pro

Mozy Pro, typically named ‘Pro’ as are many apps that are geared toward businesses, is the professional version of Mozy Home. Mozy Pro includes all the features of Mozy Home in addition to more advanced features in support of office managers, IT professionals and businesses. A license is needed for every computer that is backed up. It can be either a desktop license at a cost of $3.95 plus $0.50/GB per month, or you can get a server license if you have servers that need to be backed up. Those cost $6.95/month with the same GB charge.

The server license comes with a higher price tag than the desktop license because it already includes Microsoft Windows Server OS support, network share support, and backup & restore of Exchange and SQL, among others. The Mozy system utilizes a secure 128-bit SSL encryption during the backing up process and 448-bit Blowfish encryption or 256-bit AES encryption while your files are in storage.

Advantages

Mozy Pro is a very affordable solution for both desktop and server backup. The services offered are secure and comprehensive, and something most businesses cannot do without.

Even if security is the main priority for Mozy Pro, the online backup package was specifically designed to ensure ease of use. Mozy Pro service can support both Windows and Mac versions, and enables the user to set it either on automatic mode or scheduled backup mode.

Mozy Pro also backs up and restores all types of data files on practically any software or database in your computer – Exchange, SQL, and those in network drives. Plus, it comes with advanced administrative features which is ideal for a multi-user business set-up.

Disadvantages

There have been some negative reports about Mozy Pro. Some users have reported that technical support can be slow and sometimes unhelpful. Also, reports of difficulty connecting to the Mozy servers have been reported. Some say their software seems to be somewhat buggy and inconsistent.

Another complaint found in the reviews of Mozy Pro deals with the fact that, when the backup quota is attained the backup fails. In order to be sure that the data has been properly stored, users should regularly check its status. This is sometimes an inconvenient situation for some users.

Finally, even if the restore function is reliable, the restore process can last up to 24 hours. And the time needed for Mozy Pro to retrieve the data can also take some time. Therefore, businesses that require fast data restoring could encounter problems and delays concerning this matter.

Summary for Mozy Pro Review

On the whole, while this service isn’t perfect it is a secure and an affordable solution for small and medium businesses. The other benefit is that a business can be up and running with the service almost immediately. So for businesses without IT departments or those that just want a simple online backup solution, Mozy Pro is certainly worth consideration. And since they offer month-to-month plans, businesses can test the service without committing to a long-term contract.

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