Xbox RROD 360 Error

The Xbox 360 is a games console with a reputation for technical problems, and entire phrases have become synonmous with the failure of the popular gaming machine. The most famous of these phrases is easily the ‘red ring of death’, which is named after the three status lights on the front of the console. When they are green all is well, but when they turn red then they signify a technical failure within the Xbox itself.

‘Generic technical malfunction’

The three red lights indicate a “general hardware failure or “core digital failure,” meaning that the console may be “fatally” damaged. Although when the console first launched, Microsoft said that the Xbox 360’s failure rate was the typical 3 to 5% of the rest of the electronic industry’s goods, in fact, it is purported to be much, much higher than that. Today, Microsoft has not released official statistics on the failure rate of the console and instead has a “public relations” policy to promptly resolve any technical problems customers have.

In July of 2007, the vice president of Microsoft’s Interactive Entertainment Business Division publicly acknowledged the consul’s problems and promised a three-year warranty extension for every Xbox 360 console that has previously experienced the “red ring of death.”

What causes this error?

Why does Xbox 360 have such a high failure rate? In fact, someone said to be a key inside source and who was an original team leader and key architect for Xbox 360 reported that early failures occur because there were problems in the manufacturing, material reliability, parts supply, and system design. In addition, the system itself was not flexible enough to absorb minor failures and still keep functioning.

Basically the source has called the management into question as testing had suggested that there was a technical unreliability that was evident, with some suggesting that as many as 68 units in every 100 tested suffered some for of faults. It, the source claims, was obvious that the system was ill equipped to suffer any sort of failure and still work.

What is the main cause of failure within the Xbox 360?

Overheating. When the cooling systems within the Xbox 360 are unable to keep the console cool the machine will overheat. When this happens the thermal plates contained within the console will become too hot and start causing electrical failures. Microsoft have recognised this problem and, in October 2008, introduced a new motherboard system called ‘Jaspar’ that is designed specifically to work with reduced heat emmissions, which it is hoped will help reduce technical failures.

What should you do if you have the “red ring of death”?

As mentioned earlier if this happens Microsoft have offered an additional 3 years cover for anyone who suffers from a technical fault indicated by the ‘ring of death’, though this only counts for the warranty holder so is not of use if you have bought the console 2nd hand. If you took out the extended warranty on the machine when you purchased Microsoft will also repair it and give you a 1 month gold card subscription. Should you not be covered like this there are repair services available for you to pay for.

The last option, and it should only be used as a last option, is to try repair the Xbox yourself. This will invalidate your warranty and could well damage it beyond repair so it is an option that you should think about carefully and only use as a last resort.

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